Thinking in services
Why I wrote the 'Thinking in Services' book and what for. Why someone should it read in the context of challenging problems; and a bit about the process that went into writing the book.
Industrial Analogy and Abstraction
Analogy and abstraction are at the heart of human intelligence. They are key to studying problems, finding new solutions, and borrowing from other domains. Industrial-grade analogy and abstraction that people will put money on, require analytical skills that go beyond the obvious to make a case.
Think like a lawyer, write like a poet
Carefully constructed statements are the structural and functional units of software programs. They are also the building blocks of policies, rules, regulations, contracts, and agreements. With or without AI, crafting statements is a valuable skill that only gets better with practice.