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Alice in Nederland
Alice in Nederland
book excerpt

Alice in Nederland

See how entire ecosystems of services support economic activity and human life. At each stage, services fade in and fade out. Continuous bands of services that vary in width, help us get the most out of simple things in life.
Industrial Analogy and Abstraction
Industrial Analogy and Abstraction
training

Industrial Analogy and Abstraction

Analogy and abstraction are at the heart of human intelligence. They are key to studying problems, finding new solutions, and borrowing from other domains. Industrial-grade analogy and abstraction that people will put money on, require analytical skills that go beyond the obvious to make a case.
Fine print
Fine print
design

Fine print

What is a printer promising when promising printing? What are customers actually paying for? What are the underlying promises? Let's have a closer look, shall we? A short anecdote, showing the importance of fully accounting for everything that goes into delivering a promise.