Net value = O - P/E

Net value = O - P/E

This is piece part of a series on evaluating contracts and services. Taking the case of a healthcare system outsourcing its laundry operations, this first part introduces the concepts of net value, E-ratings and non-financial costs.
What even is a service?

What even is a service?

Ask six experts what is a service and they will give you six different explanations. Answering the question “What is even a service?” becomes important when we face the challenge of developing a new concept for a service, developing or improving a design, or figuring out why a service keeps failing.